Terms & Conditions
Clau Pilates – Liability Waiver & Informed Consent
I confirm that I am 18 years of age or older, or that I have obtained parental/legal guardian consent. I acknowledge that my participation in classes and activities at Clau Pilates is voluntary and undertaken entirely at my own risk.
I understand that Pilates and related fitness classes are recreational physical activities that may involve strenuous exercise, including but not limited to stretching, jumping, lifting, gymnastic movements, bodyweight exercises, use of props, and Pilates equipment such as the Reformer, Chair, Cadillac, Tower, and Spine Corrector. I fully accept the inherent risks associated with all forms of physical exercise.
I confirm that I have been informed of the potentially strenuous nature of the training and agree to disclose any medical conditions, injuries, or health concerns that may affect my ability to exercise safely prior to participation. I understand that Clau Pilates may require medical clearance from my healthcare provider before I can participate. Participation with any pre-existing medical condition is undertaken entirely at my own risk.
I acknowledge that I have been advised to consult my physician regarding any past or present injuries or medical conditions, including but not limited to cardiovascular issues, back, neck or joint pain, restricted movement, asthma, blood pressure conditions, arthritis, spinal disc issues, pelvic floor conditions, dizziness, diabetes, epilepsy, hernia, bone degeneration, high cholesterol, allergies, chronic illness, osteoporosis, or any other condition that may impact my ability to exercise. I knowingly accept all associated risks.
Clau Pilates does not provide medical advice, diagnosis, or treatment, and I accept full responsibility for managing my own health and wellbeing during all activities.
If I am pregnant or postnatal, I confirm that I have consulted with my physician or maternity care provider and obtained approval prior to participating in exercise.
I hereby release and indemnify Clau Pilates, including its owners, officers, directors, employees, agents, and assigns, from any and all liability, claims, losses, damages, injuries, or expenses, including those suffered by my next of kin, arising from my participation in any classes, activities, or services. I knowingly waive my right to a jury trial and to seek punitive damages in relation to any claim connected to my participation or this waiver.
Clau Pilates is not responsible for any personal property that is lost, damaged, or stolen on the premises.
Photography & Media Consent
I grant Clau Pilates permission to photograph and/or record me during classes and to use my image, likeness, and recordings in any media format for purposes including marketing, publicity, education, and merchandising. I waive any right to inspect or approve the materials and renounce any claim to copyright, royalties, or compensation arising from their use.
Cancelation - Terms & Conditions
Group Reformer Classes & Private Sessions
Bookings are essential. Cancellations made with less than 24 hours’ notice and no-shows will incur the full session fee.
You may cancel your booking up to 24 hours before the class start time without charge via email or text.. Cancellations within this timeframe will be credited to your package.. Cancellations made with less than 24 hours’ notice will be charged in full.
A minimum of two (2) participants is required for Group Reformer Classes to proceed. If a class is cancelled due to insufficient numbers, you will be notified at least 12 hours prior via email, text, or phone, and the session will be credited back to your package.
By booking a class, you automatically agree to these terms and conditions.
Waiting List Policy
If a class is full, you may request to be added to the waiting list by contacting Claudia via email or text. When a spot becomes available, you will be notified by email and automatically booked into the class.
If you are on the waiting list, it is your responsibility to monitor your email for confirmation. If you are no longer able to attend, please notify Claudia via email or text as soon as possible.
Once confirmed from the waiting list, cancellations made with less than 8 hours’ notice will incur the full session fee.
No Refund Policy
To ensure fairness to all clients and to maintain our class schedule, all Pilates classes and class packages are non-refundable.
Once purchased, individual classes and class packages cannot be refunded, transferred, or exchanged for cash or credit. This includes missed classes, late cancellations, or changes in personal circumstances.
We kindly encourage clients to review their schedules carefully before purchasing. If you are unable to attend a scheduled class, we are happy to offer rescheduling within our cancellation policy timeframe, subject to availability.
Thank you for your understanding and for being part of our Clau Pilates community.
By booking a class, you automatically agree to these terms and conditions.